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Components
This is a components page for Tyla Raine's website.
Verb + business problem + product type
Company • Year • B2B SaaS / Internal Tool / Platform
Role: UX Researcher & Designer (UX Audit, IA, Testing)
Team: PM, Engineers, Customer Support
Impact: Support requests reduced from 2/week to 1/month
UX Researcher (UX Audit)
Reducing support requests by 87% for urban planning and housing technology platform
2024 • B2B SaaS
Reducing support calls through navigation redesign
Support requests reduced by 87%
Urban planning and housing technology platform
2024 • B2B SaaS Platform
Role: UX Researcher (UX Audit)
Team: Solo UX working with stakeholders
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